Retail Showroom Information

Author: Brett  Date Posted:29 October 2021 

Our new retail showroom will be opening to the public Saturday November 6th. Under the current COVID restrictions we will allow a maximum of eight customers in the showroom at a time. We are also introducing "one on one" consultations, under this setting, Brett will be able to focus on providing the upmost level of customer service as well as ensuring that you, your partner or child (or the whole family!) leave with the ideal bike set up specifically for you and your style of riding. In this new COVID era, we believe customers will feel more relaxed and safe in this enviroment also. The "one on one" consult will allow a maximum of two adults and children from the same family instore at a time. Customers can pre book a "one on one" appointment to visit the showroom by calling Brett on 03 5918 0976 or by emailing brett@districtcyclestore.com.au. Customers who arrive without an appointment may be required to wait outside if our maximum capacity is reached or a "one on one" consult is in place. Our showroom will be open 5 days a week between 11am to 5.30pm Tuesday to Friday and 10am to 2pm Saturday's. We will be closed on Sundays/Mondays.

All customers will be required to comply with all current Covid regulations in order to enter the showroom. These currently include but are not limited to:

  • QR Code check in at the door prior to entry (or manual check in if a smart phone isn't owned). Proof of double vaccination status will be required from late November.
  • Face masks must be worn indoors by anyone aged 12 years and over. Masks will be provided if you do not have one with you.
  • Social distancing measures must be followed in store. Customers must maintain a minimum 1.5 metre distance from staff  and other customers at all times. 
  • Hand sanitiser will be provided upon entry.

There will be no exceptions to these rules as Brett has a pre exisitng auto immune condition and contracting COVID-19 could be potentially life threatening.

We ask that customers please do not visit the showroom if you or any member of your family have been unwell in any way recently. We reserve the right to refuse entry for any individuals showing signs of being unwell.

For further information please visit https://www.coronavirus.vic.gov.au.

Remember our online store is open 24/7 and we have a range of buyers guides available to provide you with all the information you'll need to purchase the correct size bike for yourself or your child.

Trading Hours

Monday: Closed

Tuesday: 11.00am - 5.30pm.

Wednesday: 11.00am - 5.30pm.

Thursday: 11.00am - 5.30pm.

Friday: 11:00am - 5.30pm.

Saturday: 10:00am - 2:00pm.

Sunday: Closed.

 

District Cycle Store

1 Mepstead Close

Pakenham, Victoria 3810

03 5918 0976

brett@districtcyclestore.com.au