WETHEPEOPLE LIMITED WARRANTY

WETHEPEOPLE WARRANTIES THE REPLACEMENT OF ORIGINAL WETHEPEOPLE PRODUCTS DUE TO DEFECTS IN MATERIAL AND/OR WORKMANSHIP ACCORDING TO THE FOLLOWING CONDITIONS:

COMPLETE BIKE FRAME/FORK LIMITED WARRANTY

WETHEPEOPLE OFFERS A STANDARD 12 MONTH WARRANTY AGAINST MANUFACTURES DEFECTS ON ALL COMPLETE BIKE FRAMES , FORKS AND HANDLEBARS FROM THE ORIGINAL DATE OF PURCHASE. THIS LIMITED WARRANTY APPLIES TO THE ORIGINAL OWNER WITH PROOF OF PURCHASE (RECEIPT). FRAMES, FORKS, AND HANDLEBARS MUST NOT HAVE BEEN ALTERED, PAINTED, OR SANDBLASTED. BENDING OR DENTING OF FRAMES, FORKS, OR HANDLEBARS IS EXCLUDED FROM THIS WARRANTY.

COMPLETE BIKE PARTS LIMITED WARRANTY

WETHEPEOPLE OFFERS A STANDARD 90 DAY WARRANTY ON ALL COMPLETE BIKE COMPONENTS FOR DEFECTS IN WORKMANSHIP FROM THE ORIGINAL DATE OF PURCHASE, BACKED BY A ONE ON ONE CONSIDERATION FOR CASES THAT FALL OUTSIDE OF THIS PERIOD. THIS LIMITED WARRANTY APPLIES TO THE ORIGINAL OWNER WITH PROOF OF PURCHASE (RECEIPT).

INTERNATIONAL WARRANTY CLAIMS

ALL INTERNATIONAL WARRANTY CLAIMS SHOULD BE DIRECTED THROUGH THE OFFICIAL WETHEPEOPLE DISTRIBUTOR IN THE COUNTRY THAT YOU LIVE IN. TO FIND OUT WHO THE OFFICIAL WETHEPEOPLE DISTRIBUTOR IS IN YOUR COUNTRY, PLEASE CHECK THE “DISTRIBUTORS” PAGE.

NOTICE

THE USER ASSUMES THE RISK OF ANY PERSONAL INJURIES, DAMAGE TO OR FAILURE OF WETHEPEOPLE FRAMES, FORKS, HANDLEBARS, CRANKS, STEMS OR ANY OTHER PRODUCT MANUFACTURED UNDER THE WETHEPEOPLE NAME, AND ANY LOSSES IF THE WETHEPEOPLE PRODUCT IS USED IN ANY COMPETETIVE EVENT. THE RETURN OF THE WARRANTY REGISTRATION OF WITHIN 30 DAYS OF PURCHASE IS A CONDITION PRECEDENT TO COVERAGE HERIN. ANY BICYCLE THAT IS PURCHASED THROUGH MAIL ORDER OR OVER THE INTERNET MUST BE ASSEMBLED BY AN AUTHORIZED WETHEPEOPLE BICYCLE DEALER MECHANIC. ANY PRODUCT THAT IS NOT ASSEMBLED BY AN AUTHORIZED WETHEPEOPLE BICYCLE DEALER SHALL MAKE THE WARRANTY VOID. LABOR AND TRANSPORTATION CHARGES ARE NOT INCLUDED. THIS WARRANTY IS VALID TO THE ORIGINAL PURCHASER ONLY. PROOF OF PURCHASE (RECEIPT) IS REQUIRED TO VALIDATE PROTECTION UNDER THIS LIMITED WARRANTY. NORMAL WEAR, ACCIDENT, ABUSE, NEGLECT, IMPROPER ASSEMBLY, IMPROPER MAINTENANCE OF PARTS OF DEVICES NOT CONSISTENT WITH THE USE ORIGNALLY INTENDED FOR THE BICYCLE SOLD ARE NOT COVERED BY THIS WARRANTY. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS. WARRANTY TERMS MAY DIFFER FROM COUNTRY TO COUNTRY. FOR MORE INFORMATION, PLEASE CONTACT YOUR LOCAL DISTRIBUTOR.

Shipping Terms & Conditions

• All bikes are shipped boxed and will require assembly upon delivery. Unfortunately we cannot ship bicycles fully assembled.
• District Cycle Store reccomends in the interest of safety that you have your new bicycle assembled by a professional bicycle mechanic. Failure to do so could result in failure or accidents resulting in damages or personal injury that District Cycle Store will not be liable for. By assembling the bicycle yourself you are assuming all liability in regards to any damages or injuries incurred.

Shipping Information

• Shipping for complete bikes is calculated based on the packaged bicycles total weight, dimensions and the delivery location.  All bicycles are sent insured for replacement value and require a signature upon delivery.
• We use Australia Post and TNT for delivering complete bikes. Most children's bikes from 12" to 16" are small enough to ship through Australia Post while 18" and larger bikes exceed Australia Posts maxium demensions and are shipped by TNT Road Express.
• Please use a delivery address where someone will be available during business hours to sign for your delivery. Unfortunately delivery drivers cannot phone ahead to let you know when they are on the way.
• For Australia Post deliveries: If the delivery address is unattended at the time of delivery the driver will leave a card for you to pick up your parcel from your local post office. 
• For TNT deliveries: If the delivery address is unattended at time of delivery your parcel will be retunred to your local depot where it will be held until redelivery can be arranged. You may also be resposible for any redelivery charges.
• To calculate postage costs simply add the item(s) to your shopping cart then click on the "View Cart" button where you can enter your postcode for a shipping quote. Most product pages also have a "Calculate Shipping" section where you can view postage costs by simply entering your postcode (see image below).​

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